Terms of Service.
Last updated October 25, 2026
Agreement
Using Paragon means you agree to these terms.
These terms are an agreement between you and Paragon Tweaks ("Paragon", "we", "us"), based in Nevada, United States. "We" includes Paragon and the contractors who deliver services on our behalf. They cover paragontweaks.net, the Paragon Tweaking Utility ("PTU"), the Networking Utility, our tuning and consultation services, our Discord server and the affiliate program. Our Privacy Policy explains how we handle your information.
- You must be at least 13 years old to use our website, PTU or services.
- If you're under 18, you need a parent's or guardian's permission to buy anything.
- Your account is your Discord account. Keep it secure; you are responsible for what happens under it.
Services provided
Your package determines the optimization work included.
Paragon provides PC optimization services for competitive and performance-focused users. Depending on the package, services may include:
- BIOS tuning, including advanced settings for latency, memory, CPU and stability (no CPU or RAM overclocking unless your package includes it)
- Enabling and configuring XMP profiles when supported
- Windows app and service debloating, including background services
- Driver removal and clean reinstallation with debloated drivers
- GPU optimization (power limits, fan curves, driver settings)
- Custom NVIDIA and AMD control panel profiles
- Registry, CPU and Windows power plan tuning for latency and stability
- Network tuning and traffic prioritization for specific games
- Optional controller overclocking to lower input delay
- Hardware diagnostics and performance recommendations
Remote sessions
We work on your PC over RustDesk while you watch. Back up first.
- Services are done remotely with RustDesk. By booking, you allow our technician to control your PC for the session. You can watch and end the session at any time.
- Back up anything important before your session. Tuning changes BIOS, drivers and system settings, and we are not responsible for lost data.
- Our technicians do not copy your personal files. Anything they see on screen stays private.
- The Network Consultation costs $60 USD and includes the first hour. Additional time is billed at $80 USD per hour.
Support policy
Lifetime support depends on following the post-service guidelines.
Every service package includes lifetime support, as long as you follow the post-service guidelines. Free GPU driver updates are included if you haven't changed drivers yourself.
Support may be voided if you:
- Factory reset or reinstall Windows without asking us first
- Change BIOS, drivers or system settings outside Paragon's recommendations
- Apply third-party tweaks or conflicting modifications
If support has been voided, or you ask for a full checkup after a long time, a $25 checkup fee may apply.
PTU licence
One licence, one PC. Personal use only.
- We give you a personal, non-transferable licence to use PTU at the tier you have (Core is free; Edge and Apex are paid).
- A paid licence works on one PC at a time. PTU recognises the PC by its hardware identifiers. You can move your licence to another PC yourself once per billing period, with a short cooldown; ask support for anything beyond that.
- Don't share your account or licence, resell or redistribute PTU, reverse engineer it, or work around its licence checks.
- PTU tweaks are designed to be reversible and PTU can create restore points, but you apply changes to your system at your own risk.
Subscriptions and payments
Subscriptions renew until you cancel. No refunds on software.
- Payments are processed by Stripe. Prices are in US dollars.
- PTU subscriptions renew automatically each billing period (monthly, every 6 months or yearly) until you cancel.
- You can cancel any time from your account. You keep access until the end of the period you paid for, and it does not renew.
- PTU subscriptions are non-refundable, including partly used periods.
- Upgrades apply right away and you're charged the prorated difference. Moving from Apex to Edge isn't available mid-subscription.
- If a renewal payment fails, access may pause until the payment is resolved.
- We may change prices for future billing periods; we will tell you before a change affects your renewal.
Networking Utility
A one-time purchase for supported routers. No refunds.
- The Networking Utility is a one-time purchase linked to your Discord account, delivered with our partner Cubiqq.
- It needs a supported router with the exact supported hardware revision, which you provide. No router or installation is included.
- Check compatibility before you buy. Networking Utility purchases are non-refundable.
- It reduces latency spikes under load but can't shorten the distance to game servers or change your internet provider's routing. We don't guarantee lower ping.
Refunds and chargebacks
Services are reviewed case by case. Software is non-refundable.
- Refunds for services are reviewed case by case.
- Clients who reset, reinstall or modify their system outside the instructions they were given lose eligibility for refunds and free support.
- PTU subscriptions and the Networking Utility are non-refundable, except where the law requires otherwise.
- Please contact us before disputing a charge. While a dispute is open we may pause the related licence or access, and abusive chargebacks can lead to account termination.
Affiliate program
Earn points for real referrals. Abuse forfeits them.
- Affiliates earn points on purchases made with their code or link, at the commission rate shown in their dashboard.
- Points can be cashed out through PayPal at 100 points per $1 USD, once you have at least the minimum shown in your dashboard.
- No self-referrals, spam, misleading ads, bidding on our brand, or posting codes on coupon sites. Points from refunded, disputed or fraudulent purchases are removed.
- Points have no cash value outside cashouts. You're responsible for any taxes on your payouts.
- We may change or end the program, or remove an affiliate who breaks these rules, and forfeit points earned through abuse.
PTU points and giveaways
Points are a reward, not money.
- PTU points have no cash value and cannot be sold or transferred.
- Giveaways are void where prohibited. Winners may be shown by Discord display name and avatar.
Benchmarking and results
Results vary by PC. Specific FPS gains are not guaranteed.
- Optimization results vary with hardware, software environment and usage.
- Significant performance and stability improvements are typical, but specific FPS gains are not guaranteed.
Your responsibilities
Follow the instructions, and use our systems fairly.
- Follow the instructions you get at the end of a service.
- Contact us about problems instead of resetting your system or applying third-party changes.
- Don't attack, overload, scrape or misuse our website, API, PTU or Discord server.
Our software and content
PTU, the website and our content belong to Paragon.
PTU, the Networking Utility, our website, guides and branding belong to Paragon or its licensors. These terms give you the right to use them as described here, nothing more. If you send us feedback or ideas, we may use them without owing you anything.
Liability
We do careful work, but some things are outside our control.
- Our services and software are provided "as is". We are not responsible for instability caused by hardware limitations, third-party modifications or unsupported changes made after a service.
- By purchasing, you acknowledge that optimizations are tailored to your system and that results may vary.
- To the extent the law allows, we aren't liable for indirect losses or lost data, and our total liability is limited to what you paid us in the 12 months before the claim.
Suspension and termination
Breaking these terms can cost you access.
We may suspend or end your access to PTU, the Networking Utility, the affiliate program or our services if you break these terms, abuse chargebacks, share or resell your licence, or harm other users or our systems. You can stop using Paragon at any time; cancelling a subscription stops future renewals.
Governing law
Nevada law applies. Your local consumer rights still do.
These terms are governed by the laws of the State of Nevada, USA, and disputes go to the courts of Nevada. Nothing here takes away consumer rights you have under the law where you live.
Communication and changes
Discord and email are our official channels.
- Paragon runs our Discord server for resources, announcements and support tickets.
- Support is guaranteed through our official channels: Discord tickets and [email protected].
- We may update these terms; the "Last updated" date shows when. Continuing to use Paragon after a change means you accept it.
Clear terms. Shared expectations.
By using Paragon Tweaks you agree to these Terms of Service. Questions? Ask on our Discord server or email [email protected].
Effective October 25, 2026. Plain-language summaries are provided for readability; the full text of each section applies.